With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Either search term value. Your connection to your customers/clients is the most important part of your job. Working at Liveops: 947 Reviews | Indeed.com Remote Call Center Representative Job in Greenville, SC at Liveops Earning potential. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Flexible. Sign-On: Liveops Agent Services LLC Site. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. So how much can you earn? Post in the comments section of this video.Thank you for 2,360 subscribers! Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Copyright 2023 Liveops, Inc. All rights reserved. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Get started on your new home business Flexibility. We call this agent community Liveops Nation. With Liveops Nation behind you, the. option Add a new device appears in Duo Mobile settings. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Virtual. Independent Contractor Management - Openforce Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Login to track your existing support requests. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Your email address will not be published. We encourage ideas from everywhere. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta HSA and PPO Options Liveops Job Board. Its why weve led the industry in virtual flex agent services for more than 20 years. This means you can choose when, where, and how often to work! When unexpected events occur like global pandemics health needs can rapidly change. Secure your consumer and SaaS apps, while creating optimized digital experiences. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Copyright 2023 Liveops, Inc. All rights reserved. We believe every voice matters. Find Out How & Apply . And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Independent Contractors are responsible for expenses and control their profit and loss. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Director of Customer Care, healthcare organization. LiveOps will not sell or share your information with third parties for marketing purposes. Keep in mind, the more you service, the higher your earning potential! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Their consistency, professionalism and customer service are unparalleled in the industry. Dorm Decor Ideas || Explore Detailed Information. Their consistency, professionalism and customer service are unparalleled in the industry. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Liveops: Flexibility. Good pay, ability to make your own schedule. Quickly assessing customer needs and providing sound solutions. Disability Plans, Learning Opportunities As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. View our background requirements here. Compensation . We've been partnering with Liveops since 2010 for all our inbound needs. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Liveops Nation agent news. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Director of Customer Care, healthcare organization. Remote Call Center Representative Job in Lost Nation, IA at Liveops Autonomy. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Your customers deserve the best at every touchpoint. Contact UsBecome an Agent. View our background and credit check requirements here. Liveops - YouTube Looks like you have Javascript turned off! Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Learn about Liveops Enterprise Solutions Click Here . Find Out How & Apply . Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Improving Peoples Lives. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Forgot Password - LiveOps Inc. IT Support And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. We didnt just evolve the remote contact center model, we revolutionized it. Also shoutout I recommend both new and veteran agents watch this entire video. The best agents arent looking for part-time. Virtual Agents | Blog. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . When call volumes are low, you pay less. Our developer community is here for you. Is Liveops A Legitimate Work-From-Home Company? [Full Review] Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Copyright 2023 Liveops, Inc. All rights reserved. Sign an Independent Contractor Agreement. Returns the exact phrase match within quotes. Login. This network has hard skills in your industry, and soft skills from life experience. This app integration supports Single Sign-On. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Liveops exists to improve people's lives, and . Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Please update your browser to the latest version on or before July 31, 2020. We use cookies to improve your experience on our website. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Documenting details of calls and customer interactions. Join the company voted one of the Best Places to work in Arizona. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Teams include: Client Results. Empathy is part of Liveops agents DNA. I use the money to take my grandchildren shopping or on day trips. We are passionate about the agent experience, because we know agents have many choices in their careers. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Managing multiple systems, programs, and screens simultaneously. Norms exist to be challenged. You can also manage cookies in your browser settings. I have children who are active in sports, so it allows me to be there when they need me. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Note from the editor: The author, Shelly Strom, is a longtime freelance . Liveops is a legitimate company. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Hard to get in contact with managers for help. Create success for our clients by working cross-functionally to build strategies that maximize program results. https://www.liveops.com . We would like to show you a description here but the site won't allow us. 5.0. Please enable it to improve your browsing experience. Universal Login. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Virtual Healthcare Call Center Services - Liveops transparency. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Support. Liveops - Remote Work From Home Jobs & Careers | FlexJobs Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. We work in service of our Agents, Clients, and Employees. The hardest part of the job is when the call volume is low. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. This login is to access our Shiftboard online scheduling and people. Liveops is a legitimate company. Connect and protect your employees, contractors, and business partners with Identity-powered security. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Excellent company! They want right-time. Our scalable platform lets agents define their availability. All rights reserved. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Login - LiveOps Inc. IT Support We use cookies to improve your experience on our website. Click here for technical info. You may also receive performance-based pay or other incentives. Set your own schedule to work around your life. Liveops Okta. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Create success for our clients by working cross-functionally to build strategies that maximize program results. Sign an Independent Contractor Agreement. Contact Us | Liveops Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. To find out more, read our Privacy Policy and Cookie Policy. Im also a nurse. With this strategy, everyone wins. Forgot password? irda online agent registration portal& 39, liveops agent portal and liveops nation com. Login here. Passwordless. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops, Inc. | LinkedIn Work outside the perimeter. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Thats what were there for. The agent community sits at the core, and we dont take this lightly. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Single Sign On. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. @Liveops. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. The background/credit check requires a $45 processing fee paid directly to our vendor. Remote Call Center Representative Job in Gastonia, NC at Liveops Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Go Further; Marketplace. Agent Sign-In. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. We create better outcomes by seeking out and integrating diverse perspectives. Message & data rates may apply. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Want to become a Liveops agent? The world class support of Liveops and unparalleled access to world-renowned clients. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Its our approach to providing the most exceptional customer service agents a business can find. The modern contact center. Virtual. Flexible. Efficient. - Liveops Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. View our background and credit check requirements here. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops Agent Portal And Liveops Nation Com OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. The background/credit check requires a $45 processing fee paid directly to our vendor. You are paid for talk time only and without talk time, there is no pay. Copyright 2023 Okta. Continuing Education and CPE Course Catalog | Liveops - WebCE Enjoy the freedom and flexibility of being your own boss. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. 2-4 weeksMost training is 2-4 weeks. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Before you apply to become a Liveops Agent, here are 10 things you NEED to know.
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