Say we owe over $22,000.00 for the rest of their so called contract !!!!!! After calling they immediately brought it down to 1,000 but they said they will not pay to delete. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. I had new devices on T-Mob so any blacklisting didn't affect me. Payment FAQs How do I find my account number? However, there may be instances where credit reporting agencies take a few weeks to provide updates. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. They wont respond to anything but complaints saying they have validated it which is a complete lie. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. Like it or not. They stated update will occur. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Corporate Advocacy Program: How to repair your business reputation. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. I just went through this, except the CA for mine was ERC. Many companies featured on Money advertise with us. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Debt collection from Convergent Outsourcing on Sprint phones I - reddit I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. - Wait a few days, it most likely won't be deleted even if they said it would. Unsubscribe easily. It believes youre more likely to pay if youre desperate to get rid of it. I owe 1,700. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. b***@convergentusa.com. How to deal with Convergent Outsourcing - Bills.com They are offering me a 50% settlement offer of, $806.93. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Enjoy reading our tips and recommendations. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Received notice of debt collection. Even if someone you speak to says no, try someone else or on another day. They say Im past due in the amount of,$1,613.85. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. I was told I owed Cox communications 200 dollars from over 5 years ago. Press J to jump to the feed. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Thank you for visiting Convergent Outsourcing to make a payment on your account. I never spoke to them again. I HAVE NEVER OWN A TOYOTA! Sent collection notice for a bill with a wireless provider I have never used. You can enter your email address to have a copy of the chat transcript emailed to you. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. If so how did you proceed? If reporting correctly, it can stay on reports for 7 years from DOFD. Sprint/convergent outsourcing - myFICO Forums - 6111159 It will pass in time. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? If the collections debt is paid there would be nothing to put on the credit. I asked her if Convergent owned the debt. In business since 1950, Convergent is one of Americas leading collections agencies. He confirmed that after paying CO, Sprint would delete the account from my CRs. Copyright 1997-2023, Ripoff Report. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Further information is available in our FICO Data Privacy Policy. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. It was easy and if you've been harassed by them you need to do this. Maryland Residents: This agency is licensed as NMLS ID # 930053. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Is Convergent Outsourcing a Scam? Check your credit report 30 days after you make your first payment. If that means pay in full, so be it. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. The only advice I can offer you is not to feed into their urgency. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Never make an agreement with a debt collection agency over the phone. Balance due is 1700. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are They are billing me for something I've never had from them. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Sprint cannot make exceptions to this policy. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. Read More . I'd only worry if they fail to indicate that you paid the debt. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. The original creditor is Sprint (cell phone company). File your review. Look at all the reviews. Your credit score will be affected by this Company. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. In business since 1950, Convergent is one of Americas leading collections agencies. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. All rights reserved. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . I have the same collections from sprint thru convergent outsourcing on my credit report. Tell us has your experience with this business or person been good? Do I handle the debt through Convergent? How do I get them to delete their reporting. I have never had an account with Verizon! I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. I paid them a lump sum to settle the account. But, when I asked directly who she represented, she said she represented Convergent. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management.