020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Do not close this page if you would like to continue. It will take only 2 minutes to fill in. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. If you are emailing us with your change of date then include your name, account number and preferred date. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Based in Croydon and edited by Steven Downes. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Croydon is divided into 28 wards, electing 70 councillors. Read about our approach to external linking. Where to find. Read about our approach to external linking. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Follow BBC London on Facebook, Twitter and Instagram. Show Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Posted on February 20, 2023 by insidecroydon. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The council can take action to. Contact us. Revised, or reduced? Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Plans to increase council tax in Croydon by 15% have been approved by the government. Under current rules, town halls can only . Its impossible to contact the council tax mob as well Council Tax, get money off your bill The Penn report 2023 . I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. For example, card cash accounts, post office accounts and most savings accounts will not. If you are emailing us with your change of date then include your name, account number and preferred date. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. I also tried to set up an account with grantapproval.uk. We also use cookies set by other sites to help us deliver content from their services. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Vehicle Registration Number: * Please enter without space (eg. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Dont worry we wont send you spam or share your email address with anyone. The deadline for all payments to be made is August 31. More information can be found on Croydon Councils website here. More details on eligibility can be found on the councils website. Posted on January 12, 2023 by insidecroydon. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. : the councils website today. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Fastest way to get help is online. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. How to claim your 150 Council Tax rebate to help with rising energy costs. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Due to this, we will respond to your enquiry within 4 weeks. The council will never call you and ask you to give them your bank details over the phone or by text. Service temporarily unavailable. In the event of an emergency, the 020 8604 7124 hotline remains available. giving feedback In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Croyctax@croydon.gov.uk. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Message us Use our form to send us a message about our services. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The council press office has failed to issue any press release to Inside Croydon on this important matter. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. You can also choose to wait until September to receive the rebate in this way. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Try contact-the-council@croydon.gov.uk email address. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Croydon Council | 11,570 followers on LinkedIn. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. We have received an email to say that our application for the 150 Energy Rebate has been granted. Start a new calculation/claim. NEW Help improve this site by Return to a calculation/claim you have saved. Your message wasnt delivered. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments.