The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. Come by and see us. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. Something that had power and was quality. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. Spa was delivered in May, 2010. Creating your dream backyard oasis should be simple. So being able to jump into that right after basketball, it's just wonderful. Master Spas does not recommend you winterize the hot tub. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. They left the molded wood. The size of the tub as well as the lighting are great. He said when he closed his doors, the business had less than $2,000 in its bank account. By March, they had received a flood of complaints. Hiding negative complaints is only a Band-Aid. The HL 470 seats 5 and the HL 7 seats 6. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. The spa was supposed to come with steps and they didn't have any when they delivered it. Master Spas called the company's downfall the result of "poor management.". Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Our electricity and water bill has been off the charts. The five lightweight hot tubs seat between three and five adults. 25 models to choose from. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. It's been good for six months now. He said he would look at the pictures and call me back in a day or two. They were here when they told me they would be. Master Spas offers several accessories to customize your hot tub. FAQ. Who is ED Magedson - Founder, Ripoff Report. I leave it at a constant temperature and don't heat it up every day. We just looked at it and said that was the one we wanted. Bad Heater. Now, I got this little ladder and that works really good. It's great to hear that you've had such great experiences with your dealer as well as your spa. He is dissolving his business. The hot tub dealer located just north of Houston has been pelted with Better Business. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Over 2 years old and no problems what so ever works great. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. com How to Measure a replacement Spa Cover. No contact after submitted for warranty. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. Master Spas went around whatever time I had open and worked with me. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. It did property damage." Also, the swim spa is practical to use yearround, unlike an in-ground pool. We choose to offer our customers an unparalleled selection and value from a host of top . Master Spas, Inc. Spa Pool and BBQ Show this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Why Ripoff Report will not release author information! Might as well have a chord. This hot tub was inspired by the best so you can feel your best. I love the lights at night. It's got extra lighting and water features, as well as therapeutic jets. Wipe it down with a soft cloth and acrylic-friendly cleaner. I have to say I love the Spa, but have had yearly issues from day one! After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. I gave him the serial number to my Master Spa Legend 800LSX. Fri. 8AM 12PM EST Master Spas is committed to providing our customers with legendary support. We DO NOT remove reports. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). This is a complete and total lie. That's my fault. It's a good time. This case started as an internal tip from California Energy Commission (Commission) staff. Thank you so much for the feedback! They just smoked cigarettes and then they said, "We're coming back." Its a life changer. Master Spas sells several choices at entry level price points, and they don't skimp on the features. I've been pretty happy with Im very happy with the tub. Spa was delivered in May, 2010. My partners a runner and it helps with the leg. Wondering if a report is missing? No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. New York, "Factory or Dealer Reps" information about the product construction, product value etc. Kay, Arizona, This really is the best purchase I ever made. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. The Extreme Therapy seat is certainly a "spa within a spa". strict standards for business conduct. It makes our utility bill go up in the winter though. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. I went and tested Master Spas and I could tell the difference. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. From the start, the circulation pump was bad. All Master Spas models are energy-efficient too, as they all have full foam insulation and an insulated locking cover to reduce running costs. They were easy to work with. Built in We bought this spa in June of 2010. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! What You Can Do. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. Copyright 1997-2023 Ripoff Report. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. He Overcharges on supplies and does follow through or respond to voice mail. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". We have one of the largest Spa and Hot Tub showrooms in Texas. Master Spas The hydro massage sounds great but it's significantly more expensive. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. For more information about reviews on ConsumerAffairs.com please visit our Select any spa to learn more about its unique features. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. The Master Spas LSX is an awesome tub! View and Download Master Spas LEGEND LSX700 owner's manual online. We absolutely loved everything about hot tub. It has wonderful accessories that can allow me to get total fitness. Hot Tubs. NY 10036. You can also request hot tub or swim spa pricing using Master Spas' contact forms. We needed it delivered twice and they delivered it. The cover is horrible. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. and swim spas easy to enjoy and Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. You can also attach a garden hose to the end of the drain assembly. Manufacturer(s): Custom Molded Products, of Newnan, Ga. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We relocated to another city and had to put it in storage while we're building our house. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Swim. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. You can find contact information for your local hot tub dealer using our dealer locator. The store is not open when it supposed to be. The price is higher than last year, but it is the same as everywhere else. I bought a twilight series after doing a ton of research. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. There are four budget models, seven mid-level models, five premium models, and four luxury models. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. With so many options, finding the perfect hot tub can feel overwhelming. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Built in So, I think it was a good value for the price. We are proud to support these athletes as they strive to win their day. Copyright 1997-2023, Ripoff Report. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. Master Spas mid-range spa series is the Healthy Living Hot Tub line. If you have the front ones on, the right one comes out harder on the bottom. All rights reserved. Walk, jog, and exercise in the water without the need for water shoes. A place for Master Spa Owners to talk about their spa's and ownership experiences. It's awesome, but right now, we are having terrible withdrawal pains. If you do not put chemicals in every single day than your water goes crappy on you. California Power Generation and Power Sources. Most Master Spas hot tubs cost between $6,000 and $15,000. Surveillance of the spa continued in late October 2018, when the VBPD and Homeland Security installed a camera on a nearby telephone pole to monitor the exterior of the business at all times, the lawsuit goes on, noting investigators that month dug through the spa's trash and found evidence they included in a November affidavit. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Master Spas has excellent quality. Swimming. Visit our corporate site (opens in new tab). They saw the issue. Three months after we got it, the jets popped off, stuff was leaking. I purchased the T.S. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. I previously owned a Master spa that was good quality and had a really good experience with it. Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. It ripped all over the place. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. This hot tub is like no other I have ever been in. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. The cover hangers that lifted up into the cover lifters had to be replaced. lawsuit. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. Once we were done with the space it was gonna be put in, we called them, and they put it in there. It was a very negative experience and that turned us off a bit. Photo: jacuzzi.com. Both my wife and I exercise quite a bit. Estimated amount consumers saved since 1997: $15,590,010,907. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Premium would have no adequate remedy at law to prevent injuries it A link has directed you to this review. The case status is Pending - Other Pending. Bohemia New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. We're trying to stay active and healthy. I use the spa three times a day. Sold a defective spa. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. At no time did the tub come in contact with anything so how are the scratches my fault. This is the number for Texas Spa Services, LLC. ConsumerAffairs is not a government agency. Well you've come to the right place! I work out all the time. Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. Several affordable models. So a Master swim spa is actually behind me and it's leaking. We purchased the spa at an expo and the local company was the expo people. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. This is ClassAction.org's current list of open lawsuits and investigations. 7AM 5PM EST customerservice@masterspas.com, 6927 Lincoln Parkway Weve had it for about three and a half months and were in it probably every day. Creating your dream backyard oasis should be simple. Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. I recently chatted online with Michael at Master Spas. Verdict. Helen, Illinois, Our hot tub has brought so much joy & relaxation! Please email our customer service team with your spa serial number to assist you if possible. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. 2138 W Wisconsin Ave Appleton, WI 54914-3115. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Request pricing online. 8008607727. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . There are no bbqs and it's only one brand of spa. It won't last you more than a couple months. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. All I can say is WOW! After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. If you need help with the Public File, call (713) 778-4745. All warranty repairs include replacement parts and labor. Some accessories are designed for safety, including rails, steps and Master Spas' covers. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". They helped me understand what I was stepping into as it was a first-time purchase. Thanks for this feedback, Christopher! The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Reddit and its partners use cookies and similar technologies to provide you with a better experience. we 've had are lsx for 2 weeks and so far its been awsome . I played basketball last night and my body was hurting. Carnival Corp : Entry into a Material Definitive Agreement, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Regulation FD Disclosure, Financial Statements and Exhibits (form 8-K) AQ. The company is owned by Brandon and Kelsea Smallwood. Try changing your search parameters. Do yourself a favor and go with a different tub!! So far, the heater and all jets have worked perfectly. You just have to get the hang of it. (* denotes a required field.) Creating your dream backyard oasis should be simple. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). All Rights Reserved. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. So much so that my local supplier don't even carry the stuff anymore. They replaced filters, Great! My aching body so appreciates the time spent in this heaven. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. HaveFun Spa is a Thai massage therapist located in No. Upon receipt, I discovered they did not fit. Our content is intended to be used for general information purposes only. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. We got the Twilight series. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. And this has been going on since we bought it over five years ago. Legendary performance for those who don't believe in second best. I was motivated too, so it helped, but he did his job very well. We took care of it, reconditioned it, we cleaned it. The business is listed under thai . Master Spas invested $15.3 million in 2019, building a new 166,000-square-foot swim spa factory and expanding the acrylic spa factory. Compare the features of all Master Spas hot tubs. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Manufacturer: Master Spas, Inc. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. The customer has hired an attorney to help get his property back. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites.