The reality is you are paying a lot more money than you expected for vacations. My kids loved the indoor pool with the waterslide. The rooms in the East building look nothing like the beautiful, spacious rooms on the website. The lack of tubs is why I docked a star. Our housekeeping team has had excellent customer feedback grades in the last two years and I can assure you this is uncharacteristic of their service. Her apparition has been seen by many guests, and the inn has been featured on TV's Ghost Hunters. Some true and some legend. So Steele Hill resorts, you lost out. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. Had they been far cheaper it would have been okay, but the prices were ridiculous. The west indoor pool is a great amenity that children absolutely love. When I asked to be seated somewhere else, she said there was nothing else available. I am happy to hear you found the room both clean and comfortable on arrival. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. Many months ago, we booked a one bedroom suite for an overnight over July 4th weekend. There are several other amenities available as well. Musty smells? Thanks again for sharing. It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . Yes, laundry service and self serve laundry are offered to guests. There is no way a person could have exited that quickly and without making any noises opening the doors with the key card. Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay. The resort was selected as an RCI default because places we wanted to go were unavailable. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. Tilton, New Hampshire. Thank you very much for your most recent stay and for taking the time to write such a wonderful review. The amenities were above average and the on-site restaurant was above average. Come join the fun at Steele Hill's second annual Haunted Hike Event! Steele Hill Resorts, in the heart of New Hampshire's popular Lakes Region, offers scenic views of Lake Winnipesaukee and Lake Winnisquam. 3.2 miles from Sanbornton, NH. Once the curtain was open, I noticed a nice glob of chocolate something stuck to the curtain. Enjoy free breakfast, free WiFi, and free parking. The South Building is also not directly connected to a pool area. It sounds like you may have been with us during the beginning of a weekend period where the housekeeping team was processing the majority of the rooms in the hallway for guest arrivals. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. No ETA was given, we spent an hour swimming, and unfortunately, none ended up being delivered. Which popular attractions are close to Steele Hill Resorts? For some rest and relaxation, visit the sauna or the 3 hot tubs. SHR. I am sorry to hear that you were not satisfied with your experience and that there were issues with noise within the West Amenities Building during your stay at Steele Hill Resort. The best resorts in Taipei Area, Taiwan | Booking.com The first night upon staying in SH East side, Room 221, I knew something was off. Stayed for a weekend away with the kids. Dirty terrible stay - Review of Steele Hill Resorts, Sanbornton, NH I turned to look at my daughter real quick, about 3 seconds passed and I looked back out the peak hole and the figure was GONE. Please see our partners for more details. Nestled in New Hampshire's Lakes Region, the Steele Hill East and West resort provide a quiet escape among the woods of Sanbornton. It even had free weights. The Courage to Be Free: What's in Ron DeSantis' 'chilling' new book? The stairs to 2nd floor are actually like to a 3rd floor due to high ceiling in lobby. I couldnt get it to go through on google or Expedia or Hopper because apparently it was a two night minimum. We are happy to inform you that Steele Hill is now 100% open including amenities like the smaller onsite hot tubs. Call Center Representative - $750 Sign-On Bonus 09/19/2022 - Telemarketing. We went back to the reservation building to ask for a room that looked like the pictures on the website, but nothing was available. I saw it on Groupon for $145. And we were very very disappointed. Ron DeSantis (R), whose The Courage to Be Free: Florida's Blueprint for America's Revival was released Feb. 28 to financial if not necessarily critical acclaim. I told my mother the next morning she was gong to think I was crazy and I also reported it to multiple staff, who confirmed the hotel was haunted by a man in the 1980s down at the check in/out main office who was murdered. Instead, we walked through well-worn hallways to a foul-smelling room that looked as if it had not been updated in 25 years. I can assure you that we will take all the lessons learned in reviewing this stay and use them to continue to improve our customer service going forward.Sincerely,Rob Robillard, General Manager. More. Every room at the resort has a balcony with spectacular views. I learned that they sugarcoat all their promotions and packages. SHW. FAQ. Tripadvisor performs checks on reviews. Sincerely, Rob Robillard, General Manager. Steele Hill Resorts Reviews, Deals & Photos 2023 - Expedia.ca Resort Details & Photos The Summit Resort Laconia, New Hampshire. (See attached picture) Rob Robillard, General Manager at Steele Hill Resorts, responded to this review Responded August 8, 2021 Thank you very much for your most recent stay and for taking the time to write such a wonderful review. In 1978 he was joined by his youngest son William and his oldest son . Many of Steele Hill's rooms, suites, and townhouses provide exquisite views of the Belknap Mountain Range and Lake Winnisquam. We asked for an upgrade, but were told there were no other rooms available. Food is (as typical) overpriced and not great. I was frustrated that the quality of the accommodations was so disparate from the advertising. Many guests love these unit types because they offer a full kitchen and great deck views for an affordable price. Share. We stayed in a tiny room, in a disgusting hallway, littered with garbage and bag of garbage. Restaurant had good views and food was good (chicken parm and spaghetti).Cons Steps leading to the room were constantly wet, which is a bit of a slipping hazard. Pool was crystal clear, perfect temp. Set amongst 500 pristine acres overlooking Lake Winnisquam and Lake Winnipesaukee, Steele Hill Resort offers authentic New Hampshire charm complemented by a large selection of amenities. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The 1860s inn is believed to be haunted, proven by apparitions, shadowy figures, odd noises, whispers, and hot spots. We hope that a return visit will be a part of your future travel plans! 2023 FrightFind, All Rights Reserved. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The room was spotless and had everything we needed. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. However, it was a surprisingly positive place. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Clearly cleanliness is lacking here. Simply not worth it. Went to breakfast and was seated at the table that was used for take-outs. 1 (855) 564-2302. I hope to see you up on the Hill again in the future.Sincerely,Rob Robillard, General Manager. We chose a refund and drove back home. We take these matters very seriously and will speak with the proper departments and work to improve in these areas for future stays. So I called and they said yes definitely a two night minimum stay. However, during our stay, we did encounter these two issues: 1. Taxes and fees that are shown are estimates only. The property has fantastic views of the mountain and lakes district. I agree that the stairwells need some attention to prevent this from happening during rainy periods. We care deeply about the comfort and satisfaction of our guests and we do hope you give us another opportunity to improve your opinion of us. We hope you will join us again in the future to see the improvements we have implemented based on your feedback.Sincerely,Rob Robillard, General Manager. And we were very very disappointed. We traded our timeshare week through Interval. Steele Hill Resorts is a breathtaking wedding venue in Sanbornton, New Hampshire, ideal for seasonal wedding celebrations. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Also, it was quite reasonably priced. Review of Steele Hill Resorts, Sanbornton, NH - Tripadvisor 516 Steele Hill Rd, Sanbornton, NH 03269, USA, Top 10 Real Haunted Houses That Inspired Movies, The Most Haunted Hotel in Texas The Menger Hotel. What was promised to be a 60 to 90 minute sales pitch too over 2 hours and ended with the 'manager' Spencer pushing some pretty transparent high pressure sales tactics. After I verbally consented to pay the $59, they emailed me the confirmation letter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Haunted Ocean Born Mary House - FrightFind A New Hampshire resort in the lakes region for families, Steele Hill Resorts offers spacious lodging, amazing amenities & dining with breathtaking views. So I called them 2 days later to cancel the reservation. Did not enjoy my trip to Steele Hill. Given the nature of your feedback, the desk manager actually stayed over in your assigned room that night to assess the issues you had brought up. Here the Indians, like those of Vera Cruz, seemed favourably disposed: 'the Salvages often visited us kindly (fig. This has been one of the better resorts we have traded for. I am happy to hear you enjoyed your first stay with us. I had injured my SI joint prior to trip and couldn't carry luggage. It's not perfect but he food is definitely good and the servers are friendly, local people. In 1976, he opened the property with the timeshare concept making Steele Hill one of the 1st resorts to pioneer this concept in New England. Tripadvisor performs checks on reviews. The girl on the phone blatantly lied and said the rates I was looking at were not for 4 people. We found all the resort personnel to be very friendly and immediately responsive to any of our requests. I had surgery on my right eye 2 months later to restore my vision (I was 39 at the time, diagnosed with a cataract. The onsite amenities center houses the resorts' indoor . Mar 16 - Mar 17. The Spalding Inn, formerly the Cherry Hill House, is owned by Jason Hawes and Grant Wilson, stars of TV's Ghost Hunters. Listen to ghost stories that will make your spine tingle. If you have a story related to this location, please share it with us below or contact us. Taxes and fees that are shown are estimates only. If you're ok with a murphy bed on the floor, poor maintenance, having to beg for a comforter for the bed, unresponsive front desk personnel, this is the place to go. On this visit, however, I feel like I had been somewhat "taken" for the price I paid ($169.00/night plus tax). When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. I apologize for the inconvenience caused by the shortage of pool towels and the noise level from your upstairs neighbors during your stay. 100 Lower Bay Rd, Sanbornton, NH, 03269. Those who are considering staying there should know one main thing - there are two separate resort building areas - one at the top of the hill, and one at the bottom of the hill. The gym was quite nice for a hotel. It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. He often whistles as he walks. Ghosts Among Us? - Winnipesaukee Forum You could hear everyone around you. It is a nice family stay. The neighbors continued to make noise for another few hours. We stayed in the building attached to the restaurant. We were given a 2 bedroom in Steele Hill West. The view was of a parking lot. Sounds good until you realize you go from a king bed to two full size beds. 26.5 miles from Bartlett, NH. Based on your feedback I took the opportunity to follow up with our Front Desk manager who refunded your money. I will be sure to have the grounds team take a look at the potential of clearing some of the grass areas around the trail system.Thanks again for choosing Steele Hill. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. Our West Townhouse units are a great spot for families looking for plenty of space with easy access to the amenities center. Manchester-Boston Regional Airport. They are not ADA compliant. We got a news letter saying due to covid they are doing deep cleaning!!!! If you want to catch a thrill or experience a real haunted place, then we can get you there. Lock in the lowest price from these sites.