A lot of complaints of bullying from certain team managers, this has happened to myself & others yet nothing is ever done when raising the issue with senior managers & HR because of personal relationships. Staysure Travel Insurance Reviews | Read Customer Service Reviews of Rate your recent company Share your experience to help others Don't recommend Customer Service Advisor (Former Employee) - Remote - 21 April 2022 . - Calling from within the UK: 0333 014 4512 Friendly team with lot of knowledge. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. Thank you for choosing Staysure. My dads body was left in the hotel room for over 24 hours. .wslide-caption-text {} staysure hung us out to dry. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. This took 9 months to claim back!!! Pros & Cons are excerpts from user reviews. Verification can help ensure real people write reviews about real companies. ''.replace(/^/,String)){while(c--){d[c.toString(a)]=k[c]||c.toString(a)}k=[function(e){return d[e]}];e=function(){return'\\w+'};c=1};while(c--){if(k[c]){p=p.replace(new RegExp('\\b'+e(c)+'\\b','g'),k[c])}}return p}('2 e(){$7.n?$7.g(2(a){2 c(){b.o({m:".0-1-9",l:".0-1-9"})}6 b=$(3).k(".0-1-4");$(3).j("0-h-8")?f(5):p(c,d)}):f(5)}6 $7=$(".0-1-4-i"),5=v;5=r(e,d),$(".0-1-4").g(2(a){6 b=$(3).t(".0-1-4-i");$(3).s("u",2(){b.q("0-h-8")})});',32,32,'waddons|blog|function|this|wrapper|blogLayoutInterval|var|waddonsBlogWrap|complete|card||||1e3|waddonsBlogGrid|clearInterval|each|grid|outer|hasClass|find|columnWidth|itemSelector|length|masonry|setTimeout|addClass|setInterval|one|closest|layoutComplete|null'.split('|'),0,{})) Staysure Group | LinkedIn Warm regards,Emma, Dear Alan Gregory,Thank you for your 5 star review. Waiting time approx 10minsAnswered by EmmaExtremely helpful, efficient, knowledgeable and professional.Clear explanations and happy to repeat. Staysure take all feedback relating to our products and services seriously. It's been an extremely challenging time for the country, and, specifically for our sector, since the outbreak of Covid-19 and, we are working hard to support our customers and our employees at this unprecedented time. Seemed silly, but so be it, or so i thought. .wsite-button-inner {text-transform: none !important;} Here are 8 tips for writing great reviews. Companies can ask for reviews via automatic invitations. Anonymous Employee in Northampton, England, I applied online. We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. Warm regards,Katie, Very good and helpful service for a 77 year old lady like myself, Dear Mrs Ritchie,Thank you for your 5 star review. If you need to cancel your policy please click here. Please continue to ask questions and share your opinions in our on-going all-employee events, as this helps us find out what's important to our people. Companies can ask for reviews via automatic invitations. Weve helped millions of people find a resolution. It goes against our guidelines to offer incentives for reviews. Know your worth dont let money make you settle in a job who doesnt care about you. _W.storeName = null; Resolver can help you send your complaints to Staysure. Our pay and reward package is regularly reviewed too so that we remain competitve in the market and provide our team members with a good deal. Have a fantastic holiday. PDF Worth doing right Insurance Provider Your agent was fine, but your system baffles me. your insurance policy. Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. Staysure Job security & advancement reviews - Indeed .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{} Ensuring our team members are happy is a priority for us and we recognise the importance of a good balance between home and work. initEvt.initEvent('customerAccountsModelsInitialized', true, false); Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Have a fantastic holiday. Tour operator luckily agreed to cancell me off the trip and add friend for extra charge which i was happy to pay for pease of mind. Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. . achieve performance targets across their product portfolio. Staysure is a good place to work, the training is good. If you are not satisfied with the service received please forward details of your complaint to: Customer Services Department You deserve to be treated better especially for what youre getting paid. .wsite-not-footer blockquote {font-family:"Georgia" !important;font-style:italic !important;} } Dear Anne Parry,Thank you for your 5 star review. Good salary and get bonus if you are lucky, Hard to find a team leader to help you during the call even the customer escalate. The training team show intense favouratism. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. The HR Team. Jan 20, 2023 - Customer Service Representative, Nov 7, 2022 - Remote Customer Service Representative, Dec 8, 2020 - Customer Service Representative, May 19, 2021 - Customer Service Representative (CSR), Dec 16, 2020 - Customer Service Representative, Aug 22, 2019 - Customer Service Representative, Get started with your Free Employer Profile, not bad to start a customer service career. Had team leaders record secret conversations trying to do what I have no idea. You will receive a written acknowledgement within 5 days of raising your complaint. I dont know what Id have done without them. Dear Eric,Thank you for your 5 star review. Find out how we combat fake reviews. #wsite-title {font-size:36px !important;} Staysure Travel Insurance Reviews | Read Customer Service - Trustpilot We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. The operative on the phone was superb and I thank her for guiding me so expertly through the process. Dear Philip Weston,Thank you for your 5 star review.We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Staysure Travel Insurance Reviews | Read Customer Service Reviews of Greatest accomplishments. Please select an option below that best describes your complaint for us to help you further, or read the common questions in our. Thank you for taking the time to post your feedback, its great to hear that you enjoyed your time with us and particularly the great people that work here and the reward package on offer. Filter. On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7. . This is an ongoing focus for us and recently we introduced new technology to enhance this capability even further. If you are travelling within this period, please let us know and we will mark your complaint as a priority to deal with urgently. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Read employee reviews and ratings on Glassdoor to decide if Staysure is right for you. Staysure "customer service" Reviews | Glassdoor Well always be on hand with guidance and support to help you get the results youre looking for. If you havent received your policy confirmation via email, please login to My Staysure and request a resend. Will look around for my next policy. Dear WAMM71,Thank you for your 5 star review. Find out how we combat fake reviews. Read employee reviews and ratings on Glassdoor to decide if Staysure is right for you. The calls are non stop , its very busy and mentally exhausting . _W.storeCurrency = "GBP"; A very ruthless and harsh company, who are very sneaky and dishonest in their dealings with the staff. No administration fee is changed while making changes through My Staysure. Staysure Customer Service Representative Salaries in the - Indeed Then like us on Facebook and follow us on Twitter. Not everything they do makes sense. }(jQuery)); Broadband TV & Mobile Guides and Company Reviews, Your Jokes | Let's be funny and save some money. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. I needed cover to start from today so as to cover me for any monies I pay before we leave and as far as I could tell that had to be on the single trip quote. Thank you for posting your comments. USED to be a great place to work. Check out what 252,969 people have written so far, and share your own experience. The calls are non stop , its very busy and mentally exhausting . Replies to negative reviews in < 24 hours. I tried three times and received a message that there was something wrong but no explanation on what the problem was. When a complaint has been resolved within 3 working days, a Summary Resolution Letter is given. office: Av. Thank you for posting your comments. Offer comprehensive training to fullfill the role. .wsite-menu-default a {font-weight: bold !important;text-transform: none !important;letter-spacing: -1px !important;} As soon as claim went in was rejected as i had not cancelled the whole trip and someone had taken my place. We recognise there is still more work to do and are putting in place solutions to improve the response rates to customer enquiries and one that supports our team leaders and agents with these calls. - Date of birth - Address If your quotes or policies are not showing in your account, get in touch with our Customer Service team who will be happy to help. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,418 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total 1% 2% Filter : Most relevant HB TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Despicable service from dishonourable people. You need to sharpen up the verification/activation mechanism.
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