On the next page choose the Transfer Number option on the Active/Reactivate drop-down menu. Video of the Day Step 2 Click on "Activate/reactivate phone" on the next page. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Total savings vary based on the number of discounts and coupons redeemed and value of offers. You can use our self-service menu by simply texting the word HELP to 611611. New phone still shows "unknown number". They can also give you a full sized sim in case you want to switch back to using your current phone. I'm TracFone Maria. It does not store any personal data. Launch your web browser and then visit TracFone website Key in your log in details and then click on the 'Activate phone, and or buy airtime' option. By signing up you are agreeing to receive emails according to our privacy policy. Video of the Day Step 2 Plug your new phone into a standard wall outlet using the A/C charger cord that came with your new phone. Log on to TracFone.com after purchasing your new TracFone. With more than 15 years experience across national newspapers and online, Cathy covers everything from the best destinations, right through to the personal finance aspects of getting the right insurance and avoiding rip-offs. It doesnt make a difference. If you're still having trouble, visit our Activation Troubleshooter. Re: new phone arrivedunable to activatewhat to do. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. To follow along step by step with the video, go to your My Verizon Activate or Switch Device page. You can transfer your TracFone cellular number to another carrier through a process known as porting. Check your balance, refill or manage plans and phones with our, Basic International calling to over 100 destinations. If you're transferring a phone number over from another service, you'll be asked to provide your account number and PIN for that service. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. By clicking Accept All, you consent to the use of ALL the cookies. You can also transfer your phone number and any remaining minutes to your new phone at this time, as well. If you are a TracFone customer, switch to the prepaid Straight Talk monthly service plan by calling TracFones customer service department. I'm TracFone - Maria. The Customer Care Center is always available for help at 800-867-7183, as is our tech support center, if you have any questions. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. This is sometimes referred to as a SIM swap. Despite it being 4 PM EST, during the hours for online and mobile chat, the service was just completely unavailable leading me to posting on the forums. We would love to help you with it. Your number can only be assigned to one number at once. Thanks to all authors for creating a page that has been read 283,472 times. Once youve given your PAC code to your new network, theyll begin porting the number from your old SIM to your new SIM. Go to Settings > Mobile Data > Network Mode and then switch the ones that best suit your phone. Locate and tap the "Smart Switch" icon. Click on the "Activate Phone, Add or Buy Airtime" icon. If youre not sure how long youve got left on your contract, you can text INFO to 85075. It will ask what type of device you are using and offer two primary options. Only for personal use. Click on "New Messages" beside User Control Panel to view your Forum inbox. To further assist you, please check your forum inbox for a message. Looking for something for the long-haul? Click on "Activate/reactivate phone" on the next page. You will find the serial number printed on the phone's battery. It can take up to 72 hours to fully activate your Verizon account when bringing your number from another carrier. Read the FAQs below for info about activating your new phone. How to transfer existing Customer's number and bypass normal verification. How to transfer existing Customer's number and bypass normal verification.1.) Will I lose my triple minutes when I switch to my new phone? If you continue to use this site we will assume that you are happy with it. However, if you are switching from a smartphone to a basic phone, you will not be able to transfer any remaining minutes. Is Tracfone doing away with triple minutes? This information is used to set up your new TracFone account. Auto-Refill available on select plans only. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. From here, you can activate your phone in 2 different ways. Telecommunications Service Providers Telephone Numbers How to Keep Your Old Phone Number Download Article methods 1 Keeping Your Old Landline Number 2 Keeping Your Old Mobile Number on the Same Carrier 3 Keeping Your Old Mobile Number When Changing Carriers Other Sections Tips and Warnings Related Articles Author Info Last Updated: March 29, 2022 The last thing you have to do is make a call from your new phone, once you've gotten that message. Users browsing this forum: No registered users and 3 guests. Can I use my old SIM card in my new TracFone? Also, if your cell phone is locked to any other carrier, contact the carrier . Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Hi Rose, TracFone Wireless is a prepaid cell phone service located in the United States and outlying territories. Credit or debit card and account required for enrollment. You can use our self-service menu by simply texting the word HELP to 611611. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Can you reactivate an old TracFone with a new number? 24/7 automated phone system: call *611 from your mobile. The serial number should then appear on the screen. We use cookies to ensure that we give you the best experience on our website. You can use our self-service menu by simply texting the word HELP to 611611. The old phone was never set up with a credit card and minutes were added only with Tracfone cards. Check for software updates in the settings of your phone and if there is an update recommended by the manufacturers, you need to download and install that update on your phone to make it work. On the drop-down menu, select "Transfer number." Step 3 Select "Activate my TracFone with a number from another company" on the next page. Service Plans are compatible with both 4G LTE and 5G Networks. Advertisement . Replace the battery cover. This comes from two main sources. How do I transfer my phone number? Your contacts, your pictures, videos, maybe from that trip to the petting zoo where the goat bit your finger yeah, I'm looking at you. While its actually transferring, you may have a short loss of service, but any disruption should be minimal usually a matter of minutes. The $10 Global Calling Card must be combined with another Tracfone Service Plan to work. You're probably asking yourself, wouldn't device trade-in be perfect for that? Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Airtime minutes will be deducted plus the cost of the International call. I am in the process of buying a new TracFone LG Solo LTE. Sign in to see a list of devices on your account. Reward Points can only be applied towards an eligible Tracfone plan when you accumulate the total amount of points needed. 14 4 4 comments Best Add a Comment Insanitychick 1 yr. Click on "New Messages" beside User Control Panel to view . These days, its a fairly easy thing to do without losing any of the data saved on these devices. This means that your old number will move to your new SIM on your new network. If you don't have the activation card, in the phone's "Prepaid" menu, find the "Serial Number" option and push the "OK" or "Select" key. Follow the prompts.SUMMERY OF PROMPTS:It will ask, if you want a new number. Attempted to activate new phone; now neither phone works, Re: Attempted to activate new phone; now neither phone works. The PAC code you receive will be valid for 30 days, so pass it on to your new network within this timeframe or youll have to start the process again. The cookie is used to store the user consent for the cookies in the category "Performance". However, if your iPhone is unlocked, you can use your iPhone with a TracFone SIM card to make and receive calls and text messages. If this applies to you, youll need to request a STAC (service termination authorisation code). This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Since you already have an old Tracfone, so click on the existing customer button. Bring your own device. The good news is that transferring your existing phone number to a new network should be relatively easy in fact, it could be as simple as sending a text message. In order to change your phone number, you will need to contact our Customer Care Center at 1-and a representative will assist you with the process. The first six numbers of the SIM ID determine the carrier: 890126 = T-Mobile, 890141 = AT, 891480 = Verizon. The Terms and Conditions include warnings about the importance of maintaining active TracFone service and instructions on what you'll need to do if you have to call 911 during the number-transfer process. Due to inactivity, your session has expired. Use customers phone that has the number you want to transfer.2.) by TracFone - Maria Fri Mar 18, 2022 6:56 pm, by TracFone - Maria Mon Mar 21, 2022 2:11 pm, by TracFone - Maria Thu Mar 24, 2022 8:11 pm, Users browsing this forum: AustinBo and 8 guests. Get up to $500 when you, Five things to know about bringing your own phone to Verizon (2:17), 24/7 automated phone system: call *611 from your mobile, Activating a new device on an existing line, Mobile phone overheating, low battery, battery drain & more, How to turn off or restart your Verizon phone, Check the latest software update for your device. These cookies track visitors across websites and collect information to provide customized ads. Lost sim card to phone sim card was active. The easiest way to get the content from your old phone to your new phone is to visit our Content Transfer Center. *Unlimited Carryover: For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. This website uses cookies to improve your experience while you navigate through the website. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Customers should not be too sad about it though, because Tracfone Smartphone Plans are also worth it. AT charges a $36 fee to change your phone number and also removes access to old voicemails. I'm TracFone - Maria. You may have to repeat off and on a couple of times.Phones, on reboot pole towers at the startup to receive new instructions. wikiHow is where trusted research and expert knowledge come together. T-Mobile phones must operate on Band II, IV, or Band 12 (in some areas) to use TracFone's 4G LTE network. We apologize for the trouble this has caused you. enter the activation code from the quick start guide and zip code where you will use your service the most, then tap the call icon. It triples my minutes each time I purchase time. If youre still not able to activate your number after this amount of time has elapsed, visit our Activation Troubleshooter. A prepaid cell phone service can be more affordable than a traditional carrier. You may need to purchase a TracFone SIM card if you don't have one. I've sent you a private message, please check your Forum inbox. Read the FAQs below for info about activating your new phone. Thank you. We would like to discuss the details of the issue so that we can address it immediately. How to Transfer Tracfone Minutes to a New Phone, How to Transfer TracFone Minutes Between Phones. Again, you should receive your code within one minute. Check the list of compatible devices for Tracfone and make sure your cell phone is compatible. If you cant activate your mobile device on the Verizon network, sign in to use our Activation Troubleshooter. Past performance is not indicative of future results. It's amazing how many weird network issues it fixes. Tested. The cookie is used to store the user consent for the cookies in the category "Analytics". Press the same button to deactivate airplane mode. It is that we received with great concern your feedback about the poor service you experience. All Rights Reserved. In order to transfer your phone number, go to the Activate tab on our website and then select the option that you need.