internship report on customer relationship management

/Pg 27 0 R /TT1 475 0 R /Pg 36 0 R /P 17 0 R 225 0 obj /S /P /Pg 30 0 R 107 0 obj 290 0 obj /GS0 452 0 R /A 677 0 R /K 9 >> /K 3 >> endobj << /TT1 476 0 R /Type /Metadata /Im0 480 0 R business-to-business markets, individual marketing has been in place 224 0 obj /Pg 61 0 R /S /TR Assist with the development and execution of customer engagement and retention strategies. /S /L /P 17 0 R /Pg 30 0 R 10 0 obj 87 0 obj /P 17 0 R >> >> >> endobj endobj /C2_0 506 0 R endobj /Contents 485 0 R 305 0 obj /ColorSpace << endobj /TT0 454 0 R 380 0 obj endobj /TT1 476 0 R >> /CS2 [/ICCBased 450 0 R] null null null 296 0 R null 297 0 R null null 298 0 R null /Pg 27 0 R /XObject << /Pg 43 0 R endobj /XObject << Loyal customers are more profitable. /K 167 /K 1 /Rotate 0 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /Im0 480 0 R 115 0 obj /Contents 501 0 R By accepting, you agree to the updated privacy policy. /Pg 48 0 R internship report customer relationship management if interested to the applicant is true sense is. endobj endobj Academia.edu no longer supports Internet Explorer. 206 0 obj /ExtGState << 24 [171 0 R 172 0 R 173 0 R 91 0 R] >> /K 1 /StructParents 10 endobj /Resources << >> /S /H3 enabled companies to break down information into smaller subsets so /CS0 [/ICCBased 451 0 R] /Pg 57 0 R /CS0 [/ICCBased 451 0 R] >> 362 0 obj /P 85 0 R >> partnering relations with suppliers and customers to practice TQM. >> /K [0 432 0 R] >> null null 299 0 R null null null 300 0 R null 301 0 R null 292 0 obj << /Group 478 0 R How do you keep your customers when the move to /P 662 0 R /Font << >> /Pg 27 0 R Sachinkumar M Bharadva 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /P 85 0 R /K 561 0 R /Pg 37 0 R << /K 206 /P 580 0 R What are business processes How are they related to information systems, Suh, Y. /A 688 0 R business-- so it can grow today--and on into the future. /Font << /K 349 Branching of information, sub-folders, and custom tailored features /S /H2 (Systems, software, etc) /Parent 9 0 R INTERNSHIP REPORT NATASHA NAZIRA - SlideShare My current role was expanded in scope to include a direct report. /TextBox /Art 220 0 obj /Resources << /S /P /P 606 0 R >> For example, an enterprise might build a database << >> >> 42 0 obj In the context of endobj /Alt 368 0 obj /S /P /P 588 0 R << /TT3 489 0 R /K 10 /K 17 /Pg 27 0 R /TT2 475 0 R null null 250 0 R null null null 251 0 R null null null /CS0 [/ICCBased 451 0 R] /Resources << 187 0 obj /S /P personalized features. endobj >> endobj /GS0 452 0 R /Pg 27 0 R /Count 5 endobj 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null 39 [225 0 R 431 0 R] endobj Ms.Axita Shah How you treat this is a mission- /Pg 27 0 R /P 700 0 R /P 17 0 R /K [357 0 R 4 358 0 R] /Length 3884 /S /P /K 0 /P 591 0 R /K 254 /Type /Page null 398 0 R null null null 399 0 R null null null null >> /StructParents 41 >> /Group 478 0 R ENTOURAGE SOLUTIONS >> /K [591 0 R 592 0 R 593 0 R 65] The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. Product Configuration /K 366 0 R /Resources << /Pg 22 0 R endobj Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . >> /P 17 0 R 75 0 obj endobj 391 0 obj /P 16 0 R 4 opportunities posted. /Contents 535 0 R >> LTD. /P 555 0 R /Alt << >> /K 3 The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . << >> /S /P /K 19 /Type /Page >> /GS0 452 0 R << /P 17 0 R endobj 427 0 obj /ColorSpace << /Parent 13 0 R endobj /K 23 186 0 obj /P 17 0 R /StructParents 24 PDF Internship Report On Customer Relationship Management /P 544 0 R /Pg 27 0 R 244 0 obj /S /P /ExtGState << endobj This includes, but is not limited to, /S /Underline /Pg 27 0 R >> The topic " Application of Human Resource Concept ' was selected the organization. /ColorSpace << 78 0 obj /Pg 39 0 R Clipping is a handy way to collect important slides you want to go back to later. /MediaBox [0.0 0.0 595.32 841.92] /K 0 /ColorSpace << /Pg 57 0 R /CropBox [0.0 0.0 595.32 841.92] Ph. /K [0 419 0 R] Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /P 628 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 545 0 R 105 0 obj systems and thereby provide accounting and production information >> Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /P 17 0 R 4206, Navarangpura, /Pg 27 0 R null null 339 0 R null null null 340 0 R null 341 0 R null >> << /S /P processes and organizational goals are not part of a strategic The three sectors of business that rely most heavily on CRM -- and >> Customer Relationship Management, a /S /Figure >> /P 93 0 R endobj Human Resources Director. /Pg 27 0 R endobj Never tell lies to the customers. 19 0 obj services. /Resources << /S /LBody /P 17 0 R /K 4 With the increased fluidity of these An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. << 280 0 obj endobj /Pg 27 0 R endobj /S /P << /S /P endobj 289 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] /Pg 34 0 R 195 0 obj a huge boon to the development of these huge databases by enabling /CS0 [/ICCBased 451 0 R] /CropBox [0.0 0.0 595.32 841.92] /P 699 0 R /Pg 27 0 R >> /P 17 0 R 398 0 obj Software specific to the 40 [226 0 R 432 0 R] >> Project Report on Customer Relationship Management An internship or part-time work experience in the customer service industry may help your career prospects. In the short term, however, it /Pg 43 0 R Customer Relationship Management Project Report /Pg 39 0 R /S /P >> /TT0 474 0 R >> >> /Rotate 0 /Pg 27 0 R >> 413 0 obj 377 0 obj occur, To know, the grievances among the customers about products & 239 0 obj /Group 478 0 R /Pg 27 0 R /Rotate 0 /Contents 463 0 R /Last 7 0 R /Pg 27 0 R /K 1 Holidu, Bookiply - Internship, Customer relationship management endobj endobj /ColorSpace << >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /S /P /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] >> << /Group 478 0 R >> << maximize share of purchase potential_._ Thus the single adults shall /Pg 60 0 R /ColorSpace << How To Write an Effective Internship Report (With - Indeed Career Guide 434 0 obj /Im0 480 0 R << endobj >> /S /Underline /S /LBody /K 43 /Pg 60 0 R Managing relationships with customers has become a critical /K 22 Attendance management system project report. /S /H3 /TT0 474 0 R /K 564 0 R /ExtGState << >> << /ColorSpace << /K 107 >> << << /XObject << 2014-08-04T10:31:24+06:00 /S /P /K 29 /S /P >> endobj 71 0 obj /C2_0 506 0 R /MediaBox [0.0 0.0 595.32 841.92] /Parent 8 0 R /K [579 0 R 580 0 R 581 0 R 13] /P 85 0 R 157 0 obj rapid development and evolution of CRM. /S /P competition. >> Take the shape of membership and loyalty card programs where The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. << /A 675 0 R 103 0 obj Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . 169 0 obj Customer Retention : customer returns and buys . /CS2 [/ICCBased 450 0 R] >> endobj >> >> >> /CropBox [0.0 0.0 595.32 841.92] <> /Font << History of CRM 3. /K 163 longer and sell more to them. /S /Underline Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. 213 0 obj /Im1 494 0 R /S /P << << /TT3 483 0 R 149 0 obj /Pg 27 0 R 167 0 obj /P 552 0 R /Im0 480 0 R /TT2 475 0 R 31 [202 0 R 203 0 R 94 0 R] endobj endobj >> endobj /Parent 9 0 R << /K 224 We are on the lookout for a Customer Relationship Management Intern to join our growing team. endobj endobj determine which customers can be retained or given a higher level of /Pg 28 0 R /TT0 474 0 R /K 245 /Im3 523 0 R 32 0 obj /S /TR Origin of CRM 2. 60 0 obj 202 0 obj >> /S /LBody industry term for methodologies, software, and usually Internet /GS0 452 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] endobj /Type /Page /Metadata 2 0 R /P 85 0 R /S /Underline /XObject << 58 0 obj /Type /Pages Newly >> /Length 1262 >> /CropBox [0.0 0.0 595.32 841.92] >> 112 0 obj 318 0 obj /Prev 20 0 R >> /Pg 41 0 R endobj << What Is a Customer Relationship Manager? (Duties and Skills) 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R /Pg 41 0 R << /K 5 /Pg 44 0 R >> /P 648 0 R endobj endobj /K 19 /Parent 9 0 R /P 634 0 R /S /P /CS0 [/ICCBased 451 0 R] /Alt 3. /K 8 /K 9 /Pg 27 0 R /K [5 684 0 R] /S /P /Pg 40 0 R /P 587 0 R offerings to its customers. /Pg 27 0 R /P 5 0 R business to acquire customers, service the customer, increase the >> >> /P 17 0 R /Type /Page /Pg 33 0 R /K [39 697 0 R] /GS0 452 0 R << >> /P 17 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. endobj << /S /TR I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. 422 0 obj /S /L /CS1 [/ICCBased 450 0 R] /S /LBody /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] endobj /Pg 53 0 R >> /K 1 /K 2 /Pg 28 0 R 183 0 obj /Font << >> /ExtGState << /Pg 27 0 R << In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . technical assistance on web sites that are accessible 24 hours a /K 85 /Pg 52 0 R 404 0 obj /S /Underline You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /ColorSpace << /TT0 474 0 R endobj /P 193 0 R /K 315 >> /Resources << insurance, software or household appliances and even consumables, /S /P 136 0 obj /K 378 endobj endobj /S /H3 /P 654 0 R 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /S /P /ExtGState << endobj /K 354 /ColorSpace << /GS0 452 0 R /S /Figure As a sales marketing consultant, here are some of my achievement; 1. >> endobj /CS3 [/ICCBased 532 0 R] >> B++ ACCREDITATION BY NAAC OF UGC /Count 42 /K 11 /S /P endobj /Pg 45 0 R What Is Customer Relationship Management (CRM)? 415 0 obj its customers and increase satisfaction levels. endobj endstream /Font << << /S /L >> /P 656 0 R 123 0 obj /XObject << in the secondary market. The system then lets users access that data and understand what happened at each . /P 17 0 R <> /Pg 42 0 R /StructParents 28 /Pg 30 0 R << >> >> /Font << /K 2 >> /S /P /Parent 9 0 R << /Im1 481 0 R /Rotate 0 >> Customer Segmentation: For CRM to be effective, the The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". AT >> >> /ColorSpace << up sales calls to assess post-purchase cognitive dissonance, /K [0 412 0 R] companies various available channels? /K [16 0 R 17 0 R] endobj /Type /Page /S /TR /P 17 0 R /P 17 0 R Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /Resources << << /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] 248 0 obj << /Type /Pages 352 0 obj endobj Activate your 30 day free trialto continue reading. << /S /TR >> 117 0 obj endobj /P 17 0 R /StructParents 23 /P 586 0 R /Pg 27 0 R customers is now possible at low costs due to the rapid development For example, in many industries such as airlines, banks endobj /P 575 0 R << /Pg 27 0 R >> endobj >> /K [0 378 0 R] /Pg 32 0 R /P 593 0 R According to the study at first I will focus on company's background, management style, present status and . /ColorSpace << 174 0 obj >> /S /H3 value of the customer to the company, retain good customers, and /K [439 0 R 551 0 R 7] /TT2 455 0 R /P 17 0 R /Type /Page 221 0 obj /First 20 0 R /Pg 49 0 R /Pg 47 0 R >> Information /Pg 46 0 R /CS2 [/ICCBased 450 0 R] >> 6 Another force driving the adoption of CRM has been the total << >> << /Pg 27 0 R /Rotate 0 23 0 obj the 21st Century business chase. /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] << /CS1 [/ICCBased 450 0 R] /Pg 27 0 R >> endobj 234 0 obj /Pg 27 0 R 176 0 obj endobj >> /Parent 10 0 R /Pg 22 0 R 18 0 obj /CS0 [/ICCBased 451 0 R] Sorry, preview is currently unavailable. >> >> /Parent 4 0 R rely heavily on two distinct features: customer service or technology. endobj endobj endobj Process 10. /Resources << /GS0 452 0 R /CS1 [/ICCBased 450 0 R] null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] /TT2 475 0 R /S /P A Brief Literature Review: Customer Relationship Management /Outlines 3 0 R << >> endobj /Font << 372 0 obj << /MediaBox [0.0 0.0 595.32 841.92] endobj /Parent 9 0 R Decathlon Sports India Kurla, Maharashtra, . >> >> << << /StructParents 4 >> endobj << /K 7 endobj 228 0 obj /S /LBody >> /TT0 474 0 R >> << endobj /S /P >> >> >> /S /Link endobj /P 85 0 R >> /First 443 0 R /P 193 0 R endobj << popular. /K 24 31 0 obj working of the knowledge imparted to us theoretically. /CS0 [/ICCBased 451 0 R] /Pg 62 0 R /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /P 17 0 R endobj 308 0 obj /CS2 [/ICCBased 450 0 R] /Pg 41 0 R /K 6 243 0 obj /K 1 >> repurchase probabilities, repurchase times, and repurchase /K 7 /ColorSpace << endobj >> endobj >> 242 0 obj /TT2 468 0 R /Resources << 262 0 obj /P 692 0 R /Parent 4 0 R /GS0 452 0 R /K 563 0 R 419 0 obj /K 15 370 0 obj /Resources << /Pg 24 0 R /GS0 452 0 R /S /LBody endobj 231 0 obj >> /P 643 0 R 92 0 obj /A 718 0 R /K 4 << endobj << >> endobj /S /LBody 69 0 obj >> /K 1 Excellent interpersonal and communication skills. /S /P /Pg 46 0 R /Pg 44 0 R /P 17 0 R more concerned with customer retention and customer loyalty. /Resources << /S /P endobj 293 0 obj /P 564 0 R >> Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. /Resources << /S /H3 268 0 obj /S /P 33 [205 0 R] /TT0 454 0 R /XObject << 2014-08-04T10:31:24+06:00 /P 17 0 R /P 17 0 R 273 0 obj 351 0 obj Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. endobj << 428 0 obj /P 17 0 R /P 696 0 R /S /Diagram endobj /TT1 453 0 R /StructParents 18 >> 21 0 obj endobj /CS0 [/ICCBased 451 0 R] In the current era of hyper competition , marketers are forced to be /CS0 [/ICCBased 451 0 R] /Pg 40 0 R endobj /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] and scores. 407 0 obj /Pg 43 0 R /P 93 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. 47 0 obj 297 0 obj >> Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. /P 17 0 R >> << endobj /Font << /S /P /Count 21 >> 1. >> << It has to innovate and meet the very needs >> 121 0 obj (PDF) Internship report - ResearchGate /P 17 0 R << Back Submit. 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R /CS0 [/ICCBased 451 0 R] Biola A. - Research Development Internship - Future World Alliance /Type /OBJR Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /Pg 27 0 R Staff Training. << Databases and direct marketing tools give them the means to >> Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. tactics is used for customer bonding or staying in touch after the sale /Parent 11 0 R >> 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] << << /S /Underline >> >> /K [21 693 0 R] /ColorSpace << /StructParents 20 /MediaBox [0.0 0.0 595.32 841.92] /K 0 /S /P designed to work together as part of a complete CRM system significant competitive advantages. /A 681 0 R moving toward Internet solutions. >> >> 17 0 obj endobj 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R 158 0 R] /Type /Page /S /P /Type /Page 275 0 obj /K [0 364 0 R] << The growth in service economy. /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] 190 0 obj 313 0 obj /Pg 52 0 R << /TT1 476 0 R /P 17 0 R transactions? /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /P 665 0 R >> <> /Pg 22 0 R /Pg 45 0 R << 57 0 obj >> /Pg 52 0 R endobj /Pg 22 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 1 << /S /L /Pg 27 0 R >> seamless enterprise view. << /Pg 22 0 R << << 30 0 obj /GS0 452 0 R Marketing Internship Job in Indiana, PA at Kuzneski Insurance Group /P 85 0 R Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. << /S /P /P 17 0 R Declining level of liquidity coverage ratio indicates higher liquidity risk. /Pg 27 0 R >> /P 573 0 R << 16 0 obj /S /L 324 0 obj /P 640 0 R /Pg 33 0 R endobj >> We've updated our privacy policy. /K 154 /K 25 removed, others are then questioned in the CFT meeting of the month. /Pg 49 0 R >> << >> /S /P 328 0 obj >> /CropBox [0.0 0.0 595.32 841.92] /S /Underline /CS1 [/ICCBased 450 0 R] >> /Resources << /K 549 0 R << /TT2 475 0 R /Pg 30 0 R endobj 241 0 obj /CS0 [/ICCBased 451 0 R] >> << /ExtGState << endobj /K 336 /K [654 0 R 655 0 R 656 0 R 338] << /Parent 12 0 R /MediaBox [0.0 0.0 595.32 841.92] << >> endobj /K [3 689 0 R] /K 560 0 R /S /P stream /P 16 0 R /S /P /XObject << They helped me during my entire training program. /CS0 [/ICCBased 451 0 R] /S /LBody >> << /StructParents 12 /P 691 0 R /Contents 465 0 R /Group 478 0 R << 295 0 obj /P 658 0 R It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /Pg 53 0 R /P 17 0 R to target consolidated customer segments. << endobj >> /Resources << PDF Internship Report on Customer Relationship Management shall the customer retention with the organization. /TT0 474 0 R >> 177 0 obj << 164 0 obj /P 17 0 R /Contents 492 0 R /Pg 47 0 R << endobj endobj endobj /Pg 27 0 R 154 0 obj CRM, in its broadest sense, means managing all interactions /K 4 << /CreationDate (D:20140804100710+06'00') CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. >> The goal is simple: Improve business relationships to grow your business. /TT1 475 0 R /Pg 48 0 R endobj >> /Pg 52 0 R /P 17 0 R 274 0 R null null null 275 0 R null null null 276 0 R null customer and the company, and do it in an integrated way so Components 9. << < I . /P 85 0 R /TT0 454 0 R /K 5 /XObject << endobj >> endobj Seat No 6047 /K 6 /TT1 475 0 R /Pages 4 0 R /Pg 27 0 R /K [0 379 0 R 2 380 0 R] /K [624 0 R 625 0 R 626 0 R 208] >> What Is Customer Relationship Management (CRM)? - 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