286 posts. Hopefully, this will not be the last time that we will hear from you. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. It is our pleasure assisting a wonderful customer like you. Cant fault them. I was kept updated about the order and deliver date and time. No offer of repair or no gesture of goodwill. I would recommend. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Thank you for shopping with us. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We are happy that we have exceeded your expectations. Great coat, my son loves it, well made and very warm. I would definitely buy from Lorenzo Veratti again. Perfect for your lockdown wardrobe its only right. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Happy new year! Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Check out what 1,094 people have written so far, and share your own experience. We are delighted that you share this wonderful feedback with us. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Here are 8 tips for writing great reviews. Lorenzo Veratti is a luxury clothing brand based in the UK. Hi Anne-MarieWe are happy to assist you. Cheers! I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . I will be keeping an eye on new ladies lines! . One happy teenager. Look forward to more purchases in the future. We are delighted to hear that you are happy with your purchase. Pretty gutted, first time customer. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It goes against our guidelines to offer incentives for reviews. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. We also ensure all reviews are published without moderation. We are delighted to hear that you had a wonderful experience with us. I must also say for the price of the clothing the quality is spot on. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. Free shipping for many products! All rights reserved. We appreciate it and we are looking forward to hearing from you again. Categoras . Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! Put the custom structure back if you had one. Very warm, comfortable fit. Your review is appreciated. It will give them an idea of who we are and what we do as a brand. If your concern is about missing the delivery, we always coordinate with the courier for investigation. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. We order from this company a lot and love the clothing! We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Cheers! And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Thank you for sharing this with us. Within 2 weeks the zip broke. Knowing that your are satisfied makes our hearts full. Hi DavidWe are happy to see this; what a fantastic review! All rights reserved. I ordered a coat for Christmas for my son. Love the outer material as well. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. You may need to scroll to find it. We also measure advertising and website traffic to third-party websites. These factors should be cleared for us to know if the courier is liable or not. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Thank you and we are looking forward to hearing from you again. Cheers! Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. Sizing is perfect too. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for is lorenzo veratti a good brand. Hi JessWe are sorry to hear that. Great to deal with a company that genuinely care about their customers and go above meeting expectations. Sorry for the confusion and thank you for raising this with us. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 65.00. Sending a new coat to replace. recommend. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Copyright 1995-2023 eBay Inc. All Rights Reserved. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Cheers! Cheers! Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. 2023 Trustpilot A/S. Great service and great quality jacket.The order was processed and couriered very quickly. I do recommend. We are hoping that this incident will not deter you from buying from us again. Can you please respond to our request for your information so we can look into this matter? We use dedicated people and clever technology to safeguard our platform. Your effort to share this remind us that we are on the right track. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. Recent purchase of a coat , great service superb value price even better cannot be happier . Our editorial content is not influenced by any commissions we receive. We will be looking forward to your next purchase. Told that no jackets left and to choose another. We can't wait to hear from you again. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. Cheers! Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. Hi MarkWe are grateful for wonderful review on our products and delivery service. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Your effort to share this remind us that we are on the right track. Cheers! They have no phone and dont respond to emails. Need a better system in place for customer service and change their delivery company. We believYYourill reach many. Hi PhilThank you for sharing this amazing feedback with us. 70.00. The amount refunded will be reflected in the account after 3-5 workings days. Unfortunately I recently sent the coat back. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo It is important to us to know that our support team were able give you the best possible experience. Very underrated company - lorenzo veratti sells such high quality and great looking clothing at fairly reasonable prices, the customer service is quick and friendly l. Admittedly some of the stuff isn't all too comfortable but still looks fantastic nonetheless. We believYYourill reach many. Did the driver follow the correct delivery procedure? Thank you for your review. You have no idea how much they mean to us. is lorenzo veratti a good brand wireless liquid sensor Brilliant company and customer service Thankyou so much :). Coat is quality . Hopefully, we will see you shopping with us again. Everything was very stylish, my son was over the moon with what he got .!! Thank you for sharing this with everyone. Very warm, comfortable fit. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . from Footasylum. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! From this brand. Thank you so much for sharing this with us. Thanks again for sharing such a positive experience. Thank you, and we are looking forward to doing business with you again. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. This means a lot to us. Cheers! We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. About Us We appreciate your thoughtful review and patience with us. Brilliant high quality coat and one very happy son. Replies to negative reviews in < 24 hours. Do you agree with Lorenzoveratti's 4-star rating? Thank you guys. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . RewriteBase / My Son is very fashion conscious and up-to-date on all the trends. Down. SPEND 100, GET 20. I ordered a coat for my son for Christmas, and the zip broke. Verification can help ensure real people write reviews about real companies. We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. (You may need to consult other articles and resources for that information.). We will be looking forward to your next purchase. Our apologies for the inconvenience caused on your end. Lorenzo Veratti Hoodies | Mens Delaware Hoodie Black 113.44 53.28 Select options; Sale! The new coat arrived quality is amazing and size was spot on! It will give them an idea of who we are and what we do as a brand. Customer service at its finest. 39.99 59.99. Cheers! He loves them! We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. 15% Student Discount | Lorenzo Veratti Student Discounts If this doesn't work, you may need to edit your .htaccess file directly. All rights reserved. Cheers! Hi LauraWe are happy to help. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. We would love to regain your trust. Ordered a coat for my son who is very into his clothes!! Find out how we combat fake reviews. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Thank you. Unfortunately the zip has broken. Bought a coat in November. Hi CarolineWe are grateful that you decided to share this wonderful review with us. He spotted two jeans and had to have them! Replies to negative reviews in < 24 hours. Brilliant top quality item of clothing. Here are 8 tips for writing great reviews. | Read 61-80 Reviews out of 1,023 Lorenzoveratti Reviews | Read Customer Service Reviews of We can't wait to hear from you again. I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! Find many great new & used options and get the best deals for Lorenzo Veratti Mens Black Jeans Size 34" Waist at the best online prices at eBay! See the Section on 404 errors after clicking a link in WordPress. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. 2023 Trustpilot A/S. # End WordPress. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Hi DavidWe are happy to see this; what a fantastic review! Thank you for sharing this with us! We are happy to learn that your overall experience had been amazing. We believe we already explained everything to you in your previous review about the situation. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. 2023 Trustpilot, Inc. All rights reserved. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. This information is available under "Shipping" and on the slider and pop-up notification. Cheers! We cannot answer you directly because we could not find your records maybe because you are using a different name. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. Cheers! Hi KimberlyThank you so much for this wonderful review. This will reset the permalinks and fix the issue in many cases. There is more business coming your way from us and his buddies. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. I'm really pleased to have these, l've wanted to give them a try for a while now, Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Suggested companies are based on peoples browsing tendencies. Our apologies for the inconvenience. Cheers! Hi TraceyWe want to thank you for your thoughtful review. We appreciate your thoughtful review and patience with us. In this example the image file must be in public_html/cgi-sys/images/. Id say this is a much better product than some of the more expensive brands i tried. The customer service was one of the best Ive dealt with, cant wait to receive my coat now. He spotted two jeans and had to have them! Shop Lorenzo Veratti up to 80% Off | DealDoodle Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Cheers! Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. You are the reason why we continue to grow and we are hoping that you will continue to support us. These factors should be cleared for us to know if the courier is liable or not. They came in great condition. Thank you and we will be looking forward to hearing from you again. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. The information about our Exchange and Return Policy is available on our website. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Free shipping for many products! There is more business coming your way from us and his buddies. 33% OFF. Hi TonyOur sincere appreciation for your wonderful review. Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. We value you and every person who is supporting our brand. I reported it to customer service and expected to get fobbed off as you would with a high street store. Very professional company and can tell they care about there customers. Thank you for leaving a review. You've been patient and understanding throughout the process and we want to thank you for that. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum I was kept informed of delivery which was a couple of days earlier than promised. The delivery was exactly as promised. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Hi TonyOur sincere appreciation for your wonderful review. Well made throughout with lovely detailng and good quality material. i dont need to carry a bag no more with the pockets on this jacket ahah. Show More Posts from . All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Hi MirfiWe are glad that you are happy with your purchase. Thank you. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Thank you. Cheers! By clicking 'Accept', you . Brought a pair of jeans for my boyfriend for Christmas. When you encounter a 404 error in WordPress, you have two options for correcting it. Goodwill offered but only on condition I buy another jacket. I would shop here again. Excellent service, will definitely purchase from here again. Thank you for letting us know that we were able to give you the best possible customer service experience. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Everything was very stylish, my son was over the moon with what he got .!! Very professional company and can tell they care about there customers. Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! He has received lots of positive comments about the clothes from his mates and family members. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Can you please respond to our request for your information so we can look into this matter? Told that no jackets left and to choose another. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. Bought a coat in November. The mercury has dropped. Thank you for your cooperation and for being so patient with the process. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Outstanding clothing selection & the quality is superb! Posts. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My experience with lorenzo was better than I have had with any other company. Thank you guys. We understand how you feel. Cheers! Cheers! Was very satisfied with the product and so was my grandson. Here are 8 tips for writing great reviews. You can tell they take pride in their products from the quality of the packaging. Thank you guys. You can tell they take pride in their products from the quality of the packaging. The. Thank you so much! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. I ordered a coat for Christmas for my son. We will continue to do our best and you made us all happy. WOW! Would definitely use again and recommend to others. Hi KerrieThe team will be happy to see your review. RewriteRule ^index.php$ - [L] Changes won't be saved until you sign up for an Enhanced Profile subscription. Purchased a tracksuit on 5th December which we are still waiting to receive. So out of pocket for a tracksuit and a tracksuit jacket. Super efficient and polite. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Brilliant company and customer service Thankyou so much :). I received an IMMEDIATE response and one very much to my satisfaction. Cheers! I picked this jacket as the branding and logos are discreet. Your support of our brand is highly appreciated and we can't wait to hear from you again. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. We appreciate your thoughtful review and patience with us. These factors should be cleared for us to know if the courier is liable or not. What fantastic customer service! Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Lorenzo Veratti is a luxury clothing brand based in the UK. Your review means a lot to us and we are looking forward to hearing from you again. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. Our apologies for the inconvenience. Goodwill offered but only on condition I buy another jacket. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Coat is quality . Cheers! from Footasylum. Hi PhilThank you for sharing this amazing feedback with us. Quick View . I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. One happy teenager. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. View cart for details. We are happy to learn that your overall experience had been amazing. Hi C. JacksonThank you for writing a review. Delivery times may vary, especially during peak periods. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. This is due to the incorrect postcode you have written on the return address. Hi DawnWe are beyond grateful for your effort to share this with us. 2023 Trustpilot, Inc. All rights reserved. Lorenzo Veratti. We appreciate it and we are looking forward to hearing from you again. Lorenzo Veratti. Lorenzoveratti Reviews | Read Customer Service Reviews of We always want to provide the best service to our consumers like you who trusted our brand. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Lorenzo Veratti Copyright Notice Nearly a week later item has now been lost and told to talk to retailer. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. The quality of materials, workmanship, size and fit were excellent! EMAIL CUSTOMER CARE. Cheers! Sending a new coat to replace. recommend. The jacket is gorgeous!! Your effort to share this remind us that we are on the right track. Hi NalaSuch a detailed review! Unfortunately the zip broke so I emailed and received the best customer service ever known. I was kept informed of delivery which was a couple of days earlier than promised. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though.